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scope creep

Scope creep is when a job calmly grows bigger than what was agreed, without anyone adjusting the price or the deadline to match.

Think of a tailor you hired to sew one native outfit for a wedding. Halfway through, you call and say, add lace stitching too, and while she is at it, can she also make a matching cap, and actually a second outfit for your husband, same price, same Friday deadline. Each request sounds small on its own. Together they have turned a one piece job into three, with no extra money and no extra time.

That is scope creep. It is the slow, polite way a project outgrows its original agreement, one small addition at a time, until the person doing the work is buried in tasks nobody paid or planned for.

A Lagos web designer agrees to build a five page website for a boutique for ₦150,000. The client later asks for an online store feature, then a blog section, then a chat button, each time saying, it is just one small thing. By delivery date, the designer has built something closer to a full e commerce platform, still for ₦150,000, still due on the original date.

It happens in the diaspora too. Someone sends ₦300,000 home to fix a leaking roof. Family adds, while the artisan is there, let him also repaint the fence and fix the gate. The original job was the roof. The money and the workman's time were not.

Scope creep is rarely one dramatic demand. It is a series of reasonable sounding asks that add up to an unreasonable total. The fix is not refusing every new request, it is naming the new request out loud, and asking what should adjust to make room for it, whether that is more money, more time, or something else dropped from the list.

A caterer agrees to prepare jollof rice and chicken for 200 guests at ₦800,000. The client later adds a starter, a dessert table, and small chops, still expecting the same ₦800,000. The caterer is now feeding 200 people three extra courses for the price of one, unless she pauses to renegotiate.

Questions people ask

How is scope creep different from a client just changing their mind?

Changing their mind is normal and fine, the issue is when the change is added without adjusting the price, timeline, or resources. Scope creep is not the request itself, it is the request arriving calmly, disguised as small, with nothing else adjusted to match it.

How do I stop scope creep without sounding difficult to work with?

Write down what was agreed at the start, even in a simple message or email, so there is something to point back to. When a new request comes in, say yes warmly, then simply ask what it means for the price or the date, rather than absorbing it silently.

Can scope creep happen even in small personal favours, more than business?

Yes, it shows up anytime an original ask grows without anyone pausing to notice. A favour for a family member, a side project for a friend, even a diaspora relative managing a house project back home, all can calmly expand past what anyone actually agreed to do.

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